Advice

As a College student I feel it's very important for students to have access to specific departments at school without having to leave a message or be put on hold for long periods of time. If I were hired by Baruch College to use new media to improve the college, I would create a email server or phone number specifically for students who need immediate assistance regarding financial aid, registration and advisement. Students will have the option to email/text in the issue where staff will respond within a 15min. window. The response could be information directing you to the correct department, person or the answer to the information you requested.